01.
Service
On-Site Technical Support
Fast, expert assistance to minimise downtime and keep your production running.
02.
About
Full Machine Coverage – Support for AutoRIM, Hennecke, and other PU systems.
When breakdowns strike, rapid, local support is crucial. Our trained engineers provide on-site assistance across all multi-component PU metering systems, delivering expert diagnostics, guidance, and repairs to keep your production running efficiently. We respond quickly to minimise disruption and ensure safety and compliance.
02.
FAQ
Questions Regarding Our On-Site Technical Support
How quickly can you provide on-site support?
We prioritise prompt response times and can provide local support quickly to reduce production downtime.
Which machines do you support on-site?
We support all multi-component PU metering systems, including AutoRIM, Hennecke, and other supplier machinery.
Can your engineers perform repairs on-site?
Yes. Our trained technicians can diagnose issues, perform repairs, and provide component replacement directly at your facility.
Do you also offer operator training during site visits?
Yes. On-site support can include training to help your team operate and maintain machinery safely and efficiently.
Is support available for emergency breakdowns?
Yes. Our team specialises in rapid, on-site assistance for unpredictable machine breakdowns to get you back into production.